Podcast — Deliveroo’s key to customer value: proper food, proper delivery

The food delivery platform proves the power of data and collaboration. Their goal is to connect grocery stores and restaurants with hungry (soon to be hangry) customers and to have healthy food delivered to them whenever, wherever.

In this podcast, we deep-dive in the world of food delivery together with Eser Adiguzel, Commercial Director at Deliveroo. We discuss what it takes to become an international superstar. Why having the right partners is important for seamless last-mile delivery. Which new kids on the block could be a threat. And how new propositions change continuously change their business model? Tune in.

“Why should food delivery be limited to unhealthy food? That was the idea for the business model. That is what we are solving for consumers. We are trying to connect food with people. Despite their location, time of day, or whatever they would like to eat. For restaurants, on the other hand, we help them create a second income stream by delivering food without putting in extra hours themselves.”

Disclaimer: this conversation took place just before the announcement that Deliveroo is leaving the Dutch market. However the context has changed, the content is still very interesting.

About the podcast

This podcast series is designed for innovative business leaders. Our guests are true frontrunners in their field of expertise and we’ll spend each episode talking about what makes their business model unique, what they envision for the (near) future, and what you can learn from them. Together we’re exploring new value spaces, such as connectivity, food, and health & wellbeing. Are you ready to find answer to the question “Where is value next?”

Hungry for more? Learn from 3 future of food business models in our new playbook

Image source: Deliveroo

Originally published at https://www.businessmodelsinc.com on August 18, 2022.